General terms and conditions of sale
Sales to professionals · prices excluding VAT · Nexora
1. Purpose
These terms apply to sales concluded between [company name] and its professional customers, based on the products presented on the site.
2. Prices
Prices are stated in euros EXCLUDING VAT. The applicable VAT is added on the invoice. Prices shown are indicative: the final price is the one confirmed in writing (WhatsApp or email) before the order.
3. Orders
The customer sends their request by WhatsApp or email, directly or from their basket. The order is formed when [company name] confirms in writing the availability, price, lead times and delivery terms, and the customer accepts this confirmation.
4. Payment
No payment is made on the site. Payment takes place after the order is confirmed, according to the terms stated in the confirmation: [payment methods, possible deposit, payment period]. Late payment penalties: [rate]; fixed compensation for recovery costs: €40 (article L441-10 of the French Commercial Code).
5. Delivery or collection
Lead times are confirmed before the order. [Areas served, delivery costs, collection conditions.] The customer checks the goods on receipt and reports any reservations to the carrier and to [company name] within [period].
6. Warranties and returns
Products benefit from the legal guarantee of conformity and the guarantee against hidden defects, as well as the manufacturer’s warranty where applicable. [Return conditions.] Between professionals, the 14-day right of withdrawal provided for consumers does not apply.
7. Disputes
These terms are governed by French law. Failing an amicable agreement, any dispute falls under the jurisdiction of the commercial court of [city].